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FAQ

For any questions and feedback from customers,
we will reply patiently and meticulously.

Frequently Asked Questions

We’re a reliable partner that shapes our expertise into success for your project.

  • Q. How long can I get the feedbacks after we sent the inquiry?

    We will reply you within 12 hours in working day.
  • Q. Are you a direct manufacturer or trading company?

    We have advanced production equipment and modern workshop factory, we also have our own international sales department. we produce and sell all by ourselves.
  • Q. What products can you offer?

    We are specializing in the research, development, production and management of NdFeB and ferrite.
  • Q. What applications do your products relate to?

    Our products are widely used in smart speakers, permanent magnet motors, automobiles, office automation and other fields, with a broad market and potential development prospects.
  • Q. Can you do customized products?

    Yes, We support customized products according to the customers’ drawings or samples.
  • Q. How about the capacity of your company?

    Our factory covers an area of 95 mu, with an annual output of more than 2000 tons of neodymium iron boron and 15000 tons of ferrite.
  • Q. How many employees of your comany? what about the technicists?

    We now have more than 660 employees, including 80 technicians.
  • Q. What's the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc.
    For mass production goods, you need to pay 30% deposit before producing and 70% balance against copy of documents.the most common way is by T/T. L/C is also acceptable.
  • Q. How to deliver the goods to us?

    Usually we will ship the goods to you by sea, because we are in ningbo, and we are only 35 kilometers away from the ningbo port, it is very convenient and efficient to ship goods to any other countries.of course, if your goods are very urgent, the ningbo airport and shanghai airport are also very nearby.
  • Q. Where are your products mainly exported to?

    Our products are mainly exported to the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada and more than 30 countries.

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